«Manual for model 1200ELR Call Catcher with 1 message and Touch-tone transfer 2024 West Schaaf Road Cleveland, Ohio 44109 800-722-6664 or 216-351-1755 ...»
RACOM MODEL 1200ELR
DIGITAL MESSAGE ANNOUNCER and
AUTO ATTENDANT with CALL TRANSFER
with 1 message and
2024 West Schaaf Road
Cleveland, Ohio 44109
800-722-6664 or 216-351-1755
RACOM MODEL 1200ELR CALL CATCHER
DIGITAL MESSAGE ANNOUNCER
Call Catcher with caller cut through The Model 1200ELR Call Catcher is a Digital Message Announcer with caller cut through. It answers a telephone call with your message, then places caller on hold and rings your phones. Callers can by-pass your message with cut through by pressing the 8 key on their telephone. Remote record and play will allow you to change your message from any off premise telephone. The remote password is 7469. This model will automatically answer a telephone line on the first to tenth ring (selectable) and play the announcement to the caller.
TABLE OF CONTENTS
EXHIBIT JThis equipment complies with Part 68 of the FCC rules. The label affixed to this equipment contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company.
The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN’s of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area.
The following jacks must be order from the telephone company in order to interconnect this product with the public communication network: RJ11, RJ14 or RJ21.
If your telephone equipment causes harm to the telephone company network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC.
Your telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you the opportunity to maintain uninterrupted telephone service.
If you have trouble with this device, please contact us at the address listed above for information on obtaining service or repairs. The telephone company may ask that you disconnect this device from the network until the problem has been corrected or until you are sure that the device is not malfunctioning.
This product is not field repairable. However, in the event of device problems, be sure that the device is being used as described in this manual and that all cables and connectors are connected properly.
This equipment may not be used on coin service lines provided by the telephone company. Connections to party lines are subject to state tariffs. Contact your local telephone company if you plan to use this device on party lines.
The installation of this product does not require any connections or changes to the internal wiring or exterior of other registered terminal equipment.
FCC WARNINGThis equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when operated in a commercial environment.
Operation of this device in a residential area may cause interference, in which case the user at his or her own expense will be required to take whatever measures may be required to correct the problem.
INSPECTIONAfter the unit is unpacked, it should be carefully checked for damages received in transit. If any shipping damage is found, file a claim with the carrier and refer to the Warranty Section of this manual.
Perform an electrical inspection as soon as possible after the equipment is received.
RETURN FOR WARRANTY OR REPAIR
If the device is to be returned to Racom for service or repair, please follow the procedures listed below:
1. Contact Racom for a “Return Material Authorization Number” RMA # at 216-351-1755 or FAX at 216-351-0392.
2. Attach a tag to the device which identifies the owner, the serial number and RMA number *.
3. Carefully repack the unit and mark the box with the RMA number *.
4. Then ship the unit to: Racom Products Repair Department 2024 West Schaaf Road Cleveland, OH 44109 * Note: No merchandise will be accepted by Racom without an RMA number SERIES 1200E SPECIFICATIONS Record/Playback time: One to twelve minutes total message length Sample rate: 64 Kbps (1, 2, 3, 4, 5 and 6 minute units) Frequency response: 40-3500 Hz +/- 3 db @ 64 Kbps Message Storage: Stored directly in analog form in nonvolatile memory (No batteries or power required to retain memory) Front panel features: Record/Off/Play switch - selects operating mode Monitor control - sets volume of internal speaker Active LED - indicates operating mode 1/8” Microphone jack - low impedance input, 1.4 mV Auxiliary RCA jack - line level input, 600 ohm, 85 mV Back panel features: Audio output RCA jack - 600 ohm, adjustable to.4 V Modular connector and Power input jack Music input RCA jack (1200ES only) Output noise: 40 db below rated output Modular connector: Connections for telephone line - 1200EL External play and relay contacts - 1200ES External play: A contact closure between the white and blue wires will make the message play Power requirements: 11-25 V ac/dc at 300mA (wall plug transformer included) Humidity: Up to 95% RH Temperature range: -20 to +80 degrees C Size: Desk Top Unit 8.50 wide x 1.75 high x 5.50 deep Weight and Color: 2 lbs. Grey
ADDITIONAL SPECIFICATIONS FOR MODEL 1200ESThe Model 1200ES is a Digital Message Repeater with nonvolatile memory. The unit features a selectable repeat timer, an audio output RCA jack, a music input RCA jack, external message play connections and relay contact connections.
Modular connector: Connections for external message play and relay contacts Switched output: Relay contact closes when message is played Music input: Standard on Model 1200ES - RCA phono jack on back panel provides a music input that is connected through to the audio output when a message is not playing. This music connection is interrupted when the 1200ES plays a message through the audio output (Option A - 5 watt speaker amplifier is not available when this feature is used) Message repeat timer: Message(s) may be set to repeat at intervals of 1, 2, 5 minutes or never repeat.
ADDITIONAL SPECIFICATIONS FOR MODEL 1200ELThe Model 1200EL is a Digital Message Announcer that contains a complete telephone line answer interface. The unit will automatically answer a ringing telephone line on the 1st to 10th ring (selectable) and play the message(s) to the caller. It also has an audio output RCA jack and external message play connections.
Telephone line answer: Answers 90 Vac ring voltage. Unit disconnects upon end of message or with CPC pulse. Audio level up to.5 V Modular connector: Connections for external message play and telephone line Number of rings: Answers on the first to tenth ring - switch selectable Specifications are subject to change without notice
OPTIONS AND ACCESSORIES AVAILABLE
For desired option or accessory, select digits or letters from the above categories and list them after the
Model number 1200ES or 1200EL as in the following example:
A 1200EL with 2 minutes of message time, Remote Record and Wall Mount Brackets would be 1200EL
- 2.0 - R - W
There are two primary versions of the Racom Series 1200E Digital Message Announcer / Repeater.
The Model 1200ES has an unbalanced 600 ohm audio output RCA jack and a message repeat timer.
The Model 1200EL has a complete telephone line answer interface which will automatically answer a ringing telephone and play the message(s). In this manual, 1200E or Series 1200E will refer to features common to both units unless indicated otherwise.
The Series 1200E Digital Message Announcer / Repeater is a compact audio record and playback device which digitally records and stores your announcement or message directly into semiconductor memory. This special electronic memory is nonvolatile and does not require batteries or power to retain the memory. The Series 1200E has been designed to fill a multitude of applications which includes telephone line announcers, telephone company central office recordings, on-hold announcements and information services, or any other application requiring a message (or messages) to be delivered repetitiously without failure. The most obvious advantage of storing audio messages in electronic memory is the absence of moving parts. With no moving parts, maintenance costs are reduced and the useful life of the equipment is dramatically increased.
The recording or message stored within a 1200E may be easily changed in the field as often as is required. A microphone or cassette tape player can be plugged into the 1200E front panel jacks to facilitate the recording process. The message(s) may be checked by using the front panel switch position labeled PLAY. Message playback can also be initiated by using the rear panel connections or with the internal timer on the Model 1200ES or with telephone line answer on the Model 1200EL.
AUDIO MESSAGE MEMORY
The audio message(s) that is recorded by the Series 1200E is directly stored in electronic memory known as EEPROM memory chips. The total amount of memory in a unit is specified by its audio recording length. Units are normally supplied with a total recording or announcement length of one minute to twelve minutes (one minute is standard). All EEPROM memory within the unit may be thought of as one large array of memory. This array of memory may be divided up into selected message segments as defined by the options available.
POWER REQUIREMENTS and FUSE
The Series 1200E may be powered by 11-25 volts ac or dc which makes it ideal for 12 volt battery operation if desired. Power should be applied to the power connector located on the back of the unit. When using dc power, the center pin of the connector is positive. Place the front panel RECORD / PLAY switch in the center position before power is applied to the unit.
FRONT PANEL CONTROLSNormally, the Series 1200E is automatically operated via the connections on the rear panel of the unit. On the front panel of the unit, there are controls that are used for recording the message(s) and for manually playing the message(s).
ACTIVE LED - Indicates the 1200E mode of operation as shown below:
ON - Dim 1200E is playing a message ON - Bright 1200E is recording or erasing a message Flashing The LED flashes two seconds after the front panel three position switch is moved to the RECORD position. The record / erase function of the 1200E will be enabled if this switch is quickly moved to the CENTER position and then back to the RECORD position during this flashing time period.
INPUT CONNECTIONSBoth a microphone jack (1/8”) and an auxiliary input jack are provided on the front of the 1200ES and 1200EL units. The microphone jack is for low impedance microphones and the auxiliary jack is for connection to a high level source such as a cassette tape player. Some model have a built-in microphone in place of the 1/8” microphone jack. On these models the built-in microphone is disconnected when the auxiliary input jack is used.
MONITOR SPEAKERThe Series 1200E contains a monitor speaker which may be used to check or monitor the recorded messages.
The front panel knob marked MONITOR controls the volume of this speaker. This control does not affect the 1200E back panel audio output level. When using Option A (5 watt amplifier) this will control the output level of the amplifier.
THREE POSITION RECORD / PLAY SWITCHThis three position switch enables the unit. It is also used to record / erase messages, play messages and test the unit.
RECORD POSITION When this switch is in the RECORD position, a new message may be recorded. To avoid accidental erasure this record function is only enabled after this switch is toggled to the center position and back to the top position as outlined in the section “Recording and Erasing the Message”. This switch will also stop a message that is playing.
CENTER POSITION When this switch is in the CENTER position, the 1200E will not start playing the message(s) or answer the telephone line. However a message that is playing will continue to play until it ends.
PLAY POSITION When this switch is in the PLAY position, the 1200E is enabled to play the message(
s) from the timer, rear panel connections and answer the telephone line. When this switch is toggled to this position the message will play once.
FRONT PANEL CONTROLS