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«27 June 2013 Brackenhill, St George’s Place, York, YO24 1DT Dephna House, 24-26 Arcadia Ave, London, N3 2JU Company ...»

-- [ Page 1 ] --

Attitudes to Air Travel

Survey Research – Report

For West Sussex County Council

27 June 2013

Brackenhill, St George’s Place,

York, YO24 1DT

Dephna House, 24-26 Arcadia Ave,

London, N3 2JU

www.qaresearch.co.uk

Company registration: 3186539

West Sussex Air Travel Research, June 2013

Page 2

Contents

1. Executive Summary

2. Background

3. Objectives

4. Methodology

4.1 The Business Survey

4.2 The Residents Survey

5. Key findings

5.1 Use of Air Travel

5.1.1 Using air travel

5.1.2 Airports used to take UK flights

5.1.3 Reasons for not taking flights

5.2 Likely Use of Air Travel in the Next 3 Years

5.3 Importance of Airports

5.4 Attitudes Towards Air Travel

5.5 Attitudes Towards Expansion of Nearest Airport

5.6 Attitude Towards Expanding Runway Capacity in South East England

5.7 Options for Expanding Runway Capacity in South East England

5.7.1 Support for options for expanding runway capacity

5.7.2 Reasons for level of support for building a second runways at Gatwick

5.7.3 Preferred option for expanding runway capacity in South East England

5.7.4 Advantages and disadvantages of expanding/second runway at Gatwick

5.7.5 Preference for type of second runway at Gatwick

5.7.6 Attitudes towards aircraft noise

6. Conclusions

6.1 Residents Conclusions

6.2 Businesses Conclusions

7. Appendices

7.1 Appendix 1: Residents Questionnaire

7.2 Appendix 2: Businesses Questionnaire

–  –  –

List of Figures Figure 1. Target Profile of Businesses: District

Figure 2. Target Profile of Businesses: Size (employee number)

Figure 3. Target Profile of Businesses: Sector (SIC)

Figure 4. Target Profile of Residents: Total Sample

Figure 5. Target Profile of Residents: Crawley Boost

Figure 6. Frequency of taking flights from a UK airport (Residents)

Figure 7. Frequency of taking flights from a UK airport (Businesses)

Figure 8. Types of flights taken in the last 3 years (Residents)

Figure 9. Types of flights taken in the last 3 years (Businesses)

Figure 10. Reasons for taking flights (Residents)

Figure 11. Reasons for taking flights (Businesses)

Figure 12. How residents normally travel to an airport (Residents)

Figure 13. How residents normally travel to an airport – By District (Residents)

Figure 14. How employees most frequently travel to an airport (Businesses)

Figure 15. UK Airports taken a flight from in the last 3 years (Residents)

Figure 16. Airport used most frequently to take flights from the UK (Residents)

Figure 17. Airport used most frequently to take flights from the UK - By District (Residents).

. 30 Figure 18. Reasons for using airport used most frequently (Residents)

Figure 19. UK Airports taken a flight from in the last 3 years (Businesses)

Figure 20. Airport used most frequently to take flights from the UK (Businesses)

Figure 21. Reasons for using airport used most frequently (Residents)

Figure 22. Reasons for never taking flights (Residents)

Figure 23. Reasons for not taking flights (Businesses)

Figure 24. Likely change in use of air travel in next 3 years (Residents)

Figure 25. Likely change in use of air travel in next 3 years – By District (Residents)

Figure 26. Reasons why number of flights taken is likely to increase (Residents)

Figure 27. Reasons why number of flights taken is likely to stay the same (Residents).

................ 40 Figure 28. Reasons why number of flights taken is likely to decrease (Residents)

Figure 29. Likely change in use of air travel in next 3 years (Businesses)

Figure 30. Reasons why number of flights taken is likely to increase (Businesses)

Figure 31. Reasons why number of flights taken is likely to stay the same (Businesses).

............... 44 Figure 32. Importance of airports for other reasons apart from taking flights (Residents)........... 46 Figure 33. Importance of air travel (Businesses)

Figure 34. Importance of air travel – By District (Businesses)

Figure 35. Importance of airports in particular (Businesses)

Figure 36. Importance of airports in particular – By District (Businesses)

Figure 37. Importance of the location of an airport to business site (Businesses)

Figure 38. Other reasons airports or air travel are important to organisations (Businesses).

..... 52 Figure 39. Agreement with statements about air travel (Residents)

West Sussex Air Travel Research, June 2013 Page 4 Figure 40. Agreement with statements about air travel – by district (Residents)

Figure 41. Agreement with statements about air travel – by use of air travel (Residents).

.......... 55 Figure 42. Agreement with statements about air travel – by attitudes to capacity (Residents)... 56 Figure 43. Airport nearest to home (Residents)

Figure 44. Advantages of expanding nearest airport to home (Residents)





Figure 45. Advantages of expanding nearest airport to home – By District (selected answers, Residents)

Figure 46. Advantages of expanding nearest airport to home – by attitude to increased capacity in the South East (selected answers, Residents)

Figure 47. Advantages of expanding nearest airport to home – by preferred option for increase runway capacity in the South East (selected answers, Residents)

Figure 48. Disadvantages of expanding nearest airport to home (Residents)

Figure 49. Disadvantages of expanding nearest airport to home – By District (selected answers, Residents)

Figure 50. Disadvantages of expanding nearest airport to home – by attitude to increased capacity in the South East (selected answers, Residents)

Figure 51. Disadvantages of expanding nearest airport to home – by preferred option for increase runway capacity in the South East (selected answers, Residents)

Figure 52. Airport nearest to business site (Businesses)

Figure 53. Advantages of expanding nearest airport to business site (Businesses)

Figure 54. Advantages of expanding nearest airport to business site – By District (selected answers, Businesses)

Figure 55. Advantages of expanding nearest airport to business site – by anticipated future turnover (selected answers, Businesses)

Figure 56. Advantages of expanding nearest airport to business site – by support of Gatwick runway expansion (selected answers, Businesses)

Figure 57. Disadvantages of expanding nearest airport to business site (Businesses)

Figure 58. Disadvantages of expanding nearest airport to business site – By District (selected answers, Businesses)

Figure 59. Agreement that need more runway capacity in the South East (Residents).

................ 72 Figure 60. Agreement that need more runway capacity in the South East - by use of air travel (Residents)

Figure 61. Why UK needs more runway capacity in the South East (Residents)

Figure 62. Why UK does not need more runway capacity in the South East (Residents).

........... 75 Figure 63. Why undecided if the UK needs more runway capacity in the South East (Residents)

Figure 64. Agreement that need more runway capacity in the South East (Businesses).

............... 77 Figure 65. Agreement that need more runway capacity in the South East – By District (Businesses)

Figure 66. Agreement with the need for more runway capacity in the South East – By support for second Gatwick runway (Businesses)

Figure 67. Why UK needs more runway capacity in the South East (Businesses)

Figure 68. Why UK does not need more runway capacity in the South East (Businesses).

.......... 80 Figure 69. Why undecided if the UK needs more runway capacity in the South East (Businesses)

West Sussex Air Travel Research, June 2013 Page 5 Figure 70. Support for options for increasing runway capacity in the South East (Residents)..... 82 Figure 71. Support for options – by agreement that people should be able to travel by plane, even if new runways are needed (Residents)

Figure 72. Support for options for increasing runway capacity in the South East (Businesses).

... 85 Figure 73. Reasons for supporting a second runway at Gatwick (Residents)

Figure 74. Reasons for not supporting a second runway at Gatwick (Residents)

Figure 75. Reasons for being undecided whether to support second runway at Gatwick (Residents)

Figure 76. Reasons for supporting a second runway at Gatwick (Businesses)

Figure 77. Reasons for not supporting a second runway at Gatwick (Businesses)

Figure 78. Reasons for being undecided whether to support second runway at Gatwick (Businesses)

Figure 79. Preferred option for increasing runway capacity in South East England (Residents).

.. 93 Figure 80. Preferred option for increasing runway capacity in South East England – by support for a second runway at Gatwick (Residents)

Figure 81. Preferred option for increasing runway capacity in South East England – by agreement that more runway capacity is needed in the South East (Residents)

Figure 82. Preferred option for increasing runway capacity in South East England (Businesses).

95 Figure 83. Preferred option for increasing runway capacity in South East England – By District (Resident)

Figure 84. Preferred option for increasing runway capacity in South East England – by agreement that more runway capacity is needed in the South East (Businesses)

Figure 85. Preferred option for increasing runway capacity in South East England – by support for a second runway at Gatwick (Businesses)

Figure 86. Advantages to expanding Gatwick/building a second runway at Gatwick (Residents) 98 Figure 87.

Disadvantages to expanding Gatwick/building a second runway at Gatwick (Residents)

Figure 88. Advantages to expanding Gatwick/building a second runway at Gatwick (Businesses)

Figure 89. Disadvantages to expanding Gatwick/building a second runway at Gatwick (Businesses)

Figure 90. Preferred type of second runway at Gatwick (Residents)

Figure 91. Additional information required to decide preferred type of runway (Residents).

... 104 Figure 92. Preferred type of second runway at Gatwick (Businesses)

Figure 93. Attitudes towards aircraft noise (Residents)

Figure 94. Attitudes towards aircraft noise – By District (Residents)

Figure 95. Attitudes towards aircraft noise – by support for second runway at Gatwick (Residents)

Figure 96. Attitudes towards aircraft noise (Businesses)

Figure 97. Attitudes towards aircraft noise – By District (Businesses)

Figure 98. Attitudes towards aircraft noise – by support for a second runway (Businesses).

.... 111 West Sussex Air Travel Research, June 2013 Page 6 1. Executive Summary Qa Research were commissioned by West Sussex County Council (WSCC) to undertake a

programme of research to:

“To explore the views of residents and businesses within West Sussex regarding their usage and attitudes towards air travel.” A telephone survey was undertaken with a sample of 1000 residents and 621 businesses across West Sussex. The survey was designed by Qa Research with input from WSCC and Crawley Borough Council. The surveys took place over a five week period from the from the 7th May.

The sample was designed to provide a representative indication of the views of residents and businesses. To this end, quotas were applied to the residents sample to ensure minimum number of respondents by age, gender and district. Residents in Crawley were oversampled to enable valid comparisons with the general business population, with specific Crawley quotas set on gender, age and ward. The margin of error for all resident survey findings is at most +/- 3.1% (for all residents) and +/- 5.6% (for Crawley residents) at the 95% confidence level.

The business sample was designed to be representative by business size, sector and district. Again, businesses in Crawley were oversampled, to enable valid comparisons with the general business population. Larger businesses were also oversampled to account for their greater economic influence and a potential greater reliance on air-travel. The findings are statistically significant. The margin of error for all businesses survey findings is at most +/- 3.9% at the 95% confidence level.

Upon completion all survey data were weighted back to the overall West Sussex business population to ensure representivity.

Key Findings Use of air travel The majority of residents were using air travel, with 87% of residents indicating they take flights at least once a year or less. Businesses were less likely to have taken flights, with 31% indicating that they had employees who take a flight at least once a year for business purposes. However among those businesses using air travel, the frequency with which air travel was being used was greater than residents, most likely as a result of the different purposes for which air travel was being used across the two groups.

Businesses with sites overseas were more likely to be utilising air travel, as were businesses with more than 50 employees. Among residents, those with close family living abroad were more likely to be air travel users.

The most common type of air travel being used were short haul international flights, used by 76% of air-travelling businesses and 73% of air travelling residents. Business users were significantly more likely to be utilising domestic flights than residents (57% compared to 21%), whereas resident users of air travel were marginally more likely to be utilising long haul international flights than businesses (51% to 39%).



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